These Terms and Conditions govern the provision of professional consulting and support services by Mindful Consulting Giebelhaus ("we", "us", "our") to its clients ("client", "you").
We provide professional consulting, advisory, and operational support services in the areas of general business management, human resources, marketing, information technology, digital solutions, artificial intelligence, as well as business communication.
Services are delivered remotely or in written, digital, or advisory form, depending on the agreed scope.
Services are provided on a project-based, retainer-based, or time-based engagement, as agreed individually with the client.
Delivery timelines and scope of services depend on the nature and complexity of the respective engagement and are defined in the corresponding agreement, proposal, or invoice.
Service delivery may commence immediately upon receipt of payment.
Fees are agreed in advance and invoiced according to the agreed scope of services. Payments are due as stated on the invoice.
Unless expressly agreed otherwise, fees are payable in advance.
Once service delivery has commenced, the payment is considered consumed. Refunds for services already rendered are excluded.
All fees are exclusive of applicable taxes unless stated otherwise. Payments are processed via approved electronic payment methods.
Our services are advisory and supportive in nature. While we apply professional care and subject-matter expertise, we do not guarantee specific business, financial, operational, or technical outcomes.
As our services are individually rendered, no refund claims shall apply once service delivery has commenced, unless expressly agreed otherwise in writing.
The client is obligated to provide all information required for service delivery in a complete, accurate, and timely manner.
We assume no responsibility for outcomes resulting from incomplete, inaccurate, or delayed information provided by the client.
All materials, reports, analyses, documentation, and digital outputs created in the course of the engagement remain our intellectual property unless otherwise agreed in writing.
The client is granted a non-exclusive, non-transferable right to use delivered materials for internal business purposes.
Our liability is limited to cases of gross negligence or willful misconduct.
Liability for indirect or consequential damages, loss of profit, data loss, or business interruption is excluded to the extent permitted by law.
Both parties undertake to treat all non-public business, technical, and commercial information exchanged in the course of the collaboration as confidential.
These Terms and Conditions are governed by the substantive laws of Switzerland.
Jurisdiction lies with the registered seat of the company.